傑佳國際

FAQ

LEVEN Warranty Service

Purchase location

Warranty way

Online Store

Using the Online Store’s system to send us a message. And we will arrange the RMA process for you!

Distributors

Please contact the original distributors for the warranty.

 

Before you return the products

1. SSD / USB drive / SD cards

(1) Backup the data: All data will be removed after the hard drive is repaired.

(2) Remove the data: Your personal data will contact some sensitive information. Please remove all data before you return the storage products.

      * Tutorial: How to clean disk data using Diskpart
2. DRAM Modules

(1) Return dual kit DRAM module: If your memory contains two memories, you need to return both of them.